TESTIMONIALS
We thank all of our past clients for their kind words. If you would like to give your opinion on B&R’s work, please click here and fill out our Customer Survey.
“They epitomize the saying, the customer comes first.” High Quality workmanship and attentive to concerns as they came up during the project.
Bob W. – Minneapolis, MN
Superior communication, professionalism, responsive and integrity. Helpful suggestions throughout the process. Very trustworthy and ethical. Thanks!
Maureen H. – Eden Prairie, MN
B&R Hardwood not only won the bid because or their superior customer service, promptness, and price, but they more than delivered against those high expectations. The quality of their work was outstanding, as was their personal, customer-centric attitude. As a result, the price was a great value.
Bob J. – Minneapolis, MN
Communication is excellent and professional. Tile work done very well. Our job included challenges with the hardwood flooring manufacture which were handled effectively and to our satisfaction. In our case, an additional testament to the quality of the work and the people doing it was reinforced by how they handled a difficult manufacturing situation. End result, beautiful stairs, floors and entryway. Kurt and Robert clearly enjoy what they do and that translates into a truly quality job. In addition, they are easy to have working in the home due to both their pleasant professionalism and their concern with leaving things in good order each day. They also follow-up to assure satisfaction. We would definitely use them again and highly recommend B&R Hardwood Flooring and Tile.
Amy L. – Eden Prairie, MN
We were impressed with your personal commitment to solving the problem and appreciate the open communication between B&R, Decorating Solutions and the clients.
The overall experience in working with your company was extremely positive for us. Robert was helpful regarding the initial bid and scheduled the job within our desired timeframe.
it is our philosophy that it is often through difficult circumstances that you learn the true character of people and the integrity of their business. B&R is exactly the kind of business that we hope to have a continued working relationship with as we grow our decorating business.
Decorating Solutions – Minnetonka, MN
Both Kurt and Robert were great to work with. Kurt was very responsive and took the time up front to ensure we were confident in our choices. They were very attentive and kept us informed through the six-week process. Overall, it was quality work , and we are very happy with the end result. They were not the least expensive, but their bid was comprehensive so there were no surprises on the final bid. The added value we received in terms of responsiveness (showing up when they said they were going to; returning phone calls promptly, taking time to show us different options, etc.) and most importantly quality, made them the best value. We would definitely use them again for future projects.
Eric S. – Savage, MN
Very professional and respectful of our needs, timelines and work area. This was a big project for us, and it was a pleasure.
One of your biggest advantages over the competition is your ability to focus on the customer’s needs and lifestyle. You put some creativity in to it, rather than a “production” line process. Please don’t change that!
Sheila M. – Bloomington, MN
